Shipping and Refund
When it comes to home repairs, the last thing you want is to be bogged down by complicated shipping and refund processes. At Nordlifes, we believe that fixing your home should be as effortless as it is rewarding. Our commitment to providing innovative solutions means that you can focus on creating a beautiful living space without the stress of logistics.
Imagine this: you’ve just ordered the Nordlifes™ Floor Repair Kit, excited to restore your floors to their former glory. You place your order, and within just 6-12 business days, your package is on its way to you. We understand that time is of the essence when it comes to home repairs, and that’s why we prioritize swift order processing. No more waiting weeks for a solution to arrive—your home deserves immediate attention!
But what if something goes wrong? We’ve all been there—packages can get lost or damaged during transit. That’s why we’ve designed our refund policy to be as straightforward as possible. If your package arrives damaged or doesn’t arrive at all, simply email us with photos within 24 hours of delivery. We’ll take care of it with options for a full refund, free reshipment, or even store credit at 120% of the value. Your peace of mind is our priority!
We also understand that mistakes happen. If you realize you’ve provided the wrong address or ordered the wrong product, don’t panic! As long as you reach out to us before shipping, we’ll make the necessary corrections without any hassle. We’re here to ensure that your experience is smooth and enjoyable from start to finish.
At Nordlifes, we’re not just about fixing floors; we’re also committed to sustainability. Our shipping practices reflect our dedication to the environment. We use 100% plastic-free biodegradable packaging and donate a portion of every order to support carbon offset initiatives. By choosing us, you’re not only enhancing your home but also contributing to a healthier planet.
So, whether you’re tackling scratches on your hardwood floors or repairing cracks in your tiles, rest assured that our shipping and refund processes are designed with you in mind. Let us help you transform your space without the worry of logistics. Your home deserves the best, and we’re here to make it happen!